Customer support Representative- Check ‘n Go/Allied Cash Loan

Customer support Representative- Check ‘n Go/Allied Cash Loan

Do you really enjoy supplying exceptional service and building enduring consumer relationships? Do you need to go beyond old-fashioned retail jobs and begin to build your job? Have you got fascination with being an integral part of A financial that is industry-leading services? Do you want in order to make your following move? If that’s the case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial group of organizations. Every day in towns and towns around the world, they’re greeting clients, processing loan requests, responding to inquiries about services and products, marketing new services, and much more — all using the objective of delighting our respected clients. We offer cash solutions for real people and make an effort to function as choice that is first everyday economic solutions. We users give attention to building relationships to make sure client needs are increasingly being offered with the most useful services and products we could offer.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales tradition. Serve and educate clients in the item profile. Escalate problems to your Store Manager, DDO, and Corporate Office if not able to resolve the problem straight aided by the consumer.
  • Cash management: Handle and count currency, money, and coins to add owning a money drawer, counting money deposits, going cash from protected safe to cash drawer as well as other money control demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of time and help with resolving over/shorts as needed.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to questions that are general client applications, demands or other problems. Spot outgoing consumer courtesy and collection phone phone calls prior to federal laws and store running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop look (external and internal) is maintained to business criteria. Help out with the execution of all of the business marketing plans and programs, ensuring accurate and prompt set-up, exemplary execution and within founded due dates.

Minimal Education and Enjoy Forced:

  • 2 yrs past product sales and customer service experience chosen.
  • 2 yrs cash maneuvering experience chosen.
  • Should have own private transportation that is reliable conformity with posted policy and procedure. This could NOT add transportation that is general public transport from household or buddies. Must keep a valid license and Automobile that is valid Insurance used by the business.

Real Needs:

  • Retail/Office environment
  • Money Managing
  • Extensive watching of computer displays
  • Needs to be in a position to carry as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Needs to be in a position to happen to be all shops inside the assigned district
  • Can be expected to journey to neighboring districts
  • May need instantly travel

Additional Eligibility Skills:

  • Demonstrated capacity to interface with brand brand new and customers that are existing keep effective relationships.
  • Tested experience conversations that are navigating dissatisfied customers.
  • Demonstrated success in high amount environment that is retail.
  • Established capability to multitask projects that are various contending priorities, manage time effortlessly and remain planned.
  • Demonstrated capacity to work separately within an environment that is autonomous restricted guidance.

Why Choose Axcess Financial and look ‘N Go/Allied Advance Loan:

  • Axcess to chance: we’re a market frontrunner with vast possibilities to discover, develop and increase your job at locations throughout the United States.
  • Axcess to Impact: engage in a group of committed peers customer that is positively impacting lives everyday through outstanding solution and enduring relationships.
  • Axcess to Life: Join an organization that is supportive wants you to definitely certainly enjoy your daily life — outside and inside of work.

Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, plus an engaging work place.

About Axcess Financial:

We have been an independently held business headquartered Cincinnati, Ohio whom provides innovative credit solutions that empower clients to address their individual funds when, where and exactly how they need. It is our objective to have individuals the funds they want whenever it is needed by them. We be sure we achieve this in means that is accountable and inside their means.

Dedication to Diversity:

Axcess is dedicated to employing and keeping payday loans in Cumbria a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without respect to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, disability status, age, marital status, protected veteran status or just about any protected course.

This publishing is supposed to explain the nature that is general of work likely to be done and it is perhaps perhaps not a thorough range of all obligations, duties and abilities needed for the positioning.

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